3. 9.14 Please ensure that you read the full Resale Ticket description details and are happy with your selection prior to purchase as we may be unable to rectify issues arising as a result of your mistake. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For some deliveries, a signature may be required. Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. We'll let you know if you qualify when you submit your request. Changing your ticket less than three days before your reservation date makes you subject to applicable revision fees. 4. 4.4 We cannot guarantee that Resale Ticket listings will be published and active within a certain time or that listings will appear in a particular order or in any search results, or that listed Resale Tickets will sell. However, we cannot guarantee that you will be informed of such cancellation, rescheduling or alteration before the date of the event. Always be 100% sure to select the correct date before you buy! (a) all live listings for the event (i.e. 2.3 If you are making purchases or sales on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity (and this Ticket Exchange Policy and references to "you" refer and apply to that company or other legal entity). 1999-2023 Ticketmaster. Under normal circumstances, Universal Studios tickets are non-refundable. Tickets are now on sale for the 2022-23 season. Ticketmaster is a leading ticketing platform for live events or concerts. . If you don't know your Record Locator, you can find it in the confirmation email you received when you booked your trip. 4.2 Please note, tickets (including VIP tickets) are the only items that may be listed and sold using the Ticket Exchange. You can also modify your ticket on either parks official app youll just need to create an account to use this feature. Log into your account and select from the list of 'Upcoming Events'. 15.3 Your query or complaint shall be acknowledged by us as soon as possible and in any event, within five business days of receipt. If you contact Universal and cant change your reservation, its probably because your ticket is invalid. (b) You must provide the following "return address" in case of failed delivery: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (rather than your address). Ticketmaster offers the unique concept of Fan Guarantee. 13.3 You hereby indemnify and hold harmless us and our affiliates along with their respective officers, directors, employees and agents (the ". New support ticket . I love traveling. Can I Change Universal Tickets Bought Through a Third-Party Seller? 16.2 We shall be entitled to assign our rights and obligations under this Ticket Exchange Policy provided that your rights are not adversely affected. MIAMI, Feb. 28, 2023 (GLOBE NEWSWIRE) -- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) (together with NCL Corporation Ltd., "Norwegian Cruise Line Holdings", "Norwegian o If you become aware or suspect that anyone knows your user name and/or password, you should promptly contact us. Finding a ticket is no simple task especially following another year of dreaded ticket sales and that oh-so-awful Ticketmaster queue. Just go to My Account and click the Ticket Transfer button on your order. We will try to cover everything you need to know to make your ticket exchange a smooth and seamless process. Our newest experience, Beauty and the Beast, is a magical . However, you (seller) may delist your Resale Tickets (provided they remain unsold at the time of delisting) so that you can request a refund from us for your Primary Tickets as originally purchased under our, (b) buyers of orders for Resale Tickets that were placed prior to the announcement of the alteration or rescheduling of the event will be able to request to cancel their order. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; If you buy your ticket when Universal is running a promotion, you can make changes regardless of your intended visit date. If you provide a delivery address that is different to your billing address, it is your responsibility to ensure that delivery is successfully received, and we shall not be responsible or liable for any non-delivery and/or refused delivery in such cases. There isnt much you can do if have bough the tickets for wrong date on Ticketmaster if concert or event is set for multiple days. Therefore, any non-ticket elements purchased as part of a package, excluding VIP tickets where the non-ticket element is not separable from the ticket (e.g. 7.1 Payment to you of any Resale Ticket proceeds shall be made via Adyen MarketPay in accordance with. 9.16 All Resale Tickets purchased via the Ticket Exchange remain subject to: (i) clause 8 (Ticket Rights and Obligations), clause 9 (Ticket Restrictions) and clause 10 (Event Timings and Admissions) of our. Calling is a 3 hour wait time. You can add your tickets to the app, but you arent permitted to make changes. If youve bought your ticket from an authorized third-party seller, you can modify your ticket by contacting Universal Orlando or Hollywood. Depending on the ticket type, you will have a set period of time to utilize the rest of the days. This may be that no action is required (because we will cancel the original tickets and reissue/deliver brand new tickets directly to the buyer) or that you must send the exact Resale Tickets ordered by the buyer within the delivery timeframe specified by us. A further separate contract is entered into between buyers and sellers when buying or selling Resale Tickets using the Ticket Exchange (please see clause 3.4 for details). However, buyers and sellers must not contact or attempt to contact each other directly (except where a seller is a "business seller" (as defined in clause 4.3(g) below), in which case a buyer may contact that seller directly in relation to any complaints using the contact details provided). 2a, tickets cannot be exchanged or refunded and are not included within the right to annul. 15.5 If any dispute arises, we shall use our reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to you, us and any relevant Event Partner. Administrative and handling fees of 2.5 per ticket apply. Joe Foster, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements, while on a date. In this blog post, we will walk you through the process of exchanging your tickets on Ticketmaster. Hit 'Sell'. 11.5 For the purposes of this Ticket Exchange Policy, a ". Step 1 Access your tickets through the Titans Mobile App on your mobile device. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms. 2. 1. Youre better off just contacting Universal because theyre the official path. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message . 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks). American tickets have a 13-digit number that begins with '001'. 1.6 The Ticket Exchange further provides a safe place for customers to purchase Resale Tickets at a fair price, as we impose a cap on the amount sellers can list their Resale Tickets for sale. SELLER TERMS (LISTING AND SELLING RESALE TICKETS). Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. (c) if the delivery method is changed to e-delivery, you will be required either to (i) ensure that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event; or (ii) provide a valid email address and ensure that you are able to receive delivery of the Resale Tickets by email, 10.9 It is your responsibility to check your Resale Tickets immediately once they have been delivered as mistakes cannot always be rectified. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. Check ticket status. Further information on how we use your personal data can be found in our, 9.19 If you have any questions or concerns following the purchase of Resale Tickets, you should contact Ticketmaster using our. Select the game that you transferred ticket (s) for. fully guided tours; guided private tours; self-guided tours; testimonials; about us Your existing Ticketmaster Tickets confirmation/order number should be formatted as 12-2345/FLO. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. 5.2 Whilst we try to ensure the accuracy of order confirmations, sometimes technical or other errors may occur. Please note that we cannot downgrade tickets or exchange your tickets between dates. Desired outcome: Two tickets in my mailbox that I've paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. BUYER TERMS (BUYING AND USING RESALE TICKETS). Yes. 9.11 All purchases are subject to credit or debit card verification (if applicable), other security checks, and collection of payment by us. A venue may release more tickets for Ticketmaster to sell as the event date approaches. Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. Once you buy your ticket, that's your ticket. Its important to keep the confirmation number safe as it can be required later on to access the tickets. Help us improve this article with your feedback. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; However, sometimes the event organiser will request that tickets are not resold. Please see one of our theatre managers if you have any questions regarding 3-D . You did it! Contact Us We'll automatically reissue most tickets to the buyer. 15.1 If we need to contact you, we will use your Ticketmaster account contact details. Remember, the receiver's email address must be different to the sender's email address. Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. We accept no responsibility or liability for such cancellations, as these are outside our control. You can save unused, undated tickets for a visit at another time as Universal tickets dont expire unless otherwise stated in the fine print. Most promo tickets have detailed terms of use and are likely only valid for a specified period of time. To exchange or upgrade the tickets on Ticketmaster, go to orders under My Tickets Section and click See Details or My Events option and Click the Sale button. You must also keep buyers personal data strictly confidential and secure and must not contact buyers directly unless directly authorised to do so by Ticketmaster. 16.1 If we delay or fail to enforce any of the provisions of this Ticket Exchange Policy, it shall not mean that we have waived our right to do so. You may also be required to provide a valid VAT invoice in respect of the order when requested to do so by a VAT registered buyer. To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. Tickets Can I exchange my tickets to a different day? Yes, Ticketmaster makes it easy to manage your Exchange listing. We reserve the right to take such action we deem reasonably necessary in the circumstances to address any such behaviour towards our staff or representatives. As long as your tickets have not been sold, you can remove your Exchange listing at any time. Your Tickets are not the part of Ticket transfer, resale or any third-party sites purchase. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. Therefore, we recommend you check this Ticket Exchange Policy regularly to stay informed of its current terms and conditions. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywood's Ticket Center at (866) 258-6546. . If you are listing and selling a Resale Ticket, you will also need to have an Adyen MarketPay account (which we will set up for you as part of the listing process and act as an authorised representative for you in relation to Adyen), and you will need to enter into a separate legally binding contract with Adyen by accepting. We have created Fan Guarantee to give you greater flexibility and service when buying tickets from Ticketmaster. a meet and greet but not merchandise or car parking), and any upsells that you purchased at the same time as purchasing Primary Tickets cannot be listed or sold using the Ticket Exchange. In such unfortunate circumstances, you can contact the airline to request a free . For some events ticket exchange time could be 48- or 72-hours notice(You would be able to see this details on my tickets section itself). Exchange by email Write VOID on the tickets you wish to exchange. 6.3 If an event is rescheduled or materially altered: (a) the event listing page will be updated with the new information and all live listings will remain listed and available for sale. You will enter your community username and new password and done! 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. We'll let you know if you qualify when you submit your request. Sports Concerts Theater. Re: Possible to change ticket dates at Universal and Disney? Ticketmaster has made it safe and easy to transfer tickets you can't use, or tickets purchased for friends and family, directly from your account. 1 [deleted] 3 yr. ago On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. If in doubt about any of your tax obligations, you should seek specialist tax advice. Also Ticketmasters fan-to-fan exchange program allows ticket holders to sell or exchange their tickets with other fans, it is not designed for exchanging tickets for a different event. Neither shall we be liable for any loss or damage sustained to your property or belongings or those of any guests under your booking attending an event. If you are unable to attend an event and want to attend another event instead, best option would be to sell your tickets through the fan-to-fan exchange program and then purchase the tickets for the event you would like to attend. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. Set the price. Through the Rams app you can download your tickets as well as manage your tickets - resell, forward or donate. 14.3 Unless otherwise stated in this clause 14, our and any relevant Event Partners liability to you in connection with an event (including, but not limited to, for any cancellation, rescheduling or alteration of an event) and any Resale Tickets you have listed, sold or purchased shall be limited to the price paid by you the relevant Resale Tickets, including any Service Charges but excluding any Order Processing Fees. 0 0 Share All Rights Reserved. Select the ticket group you'd like to sell. 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. How to Contact Ticketmaster Belgium You should be able to do so online or through the My Disney Experience mobile app as long as your tickets are linked to your My Disney Experience account. Or you can try to exchange the tickets from your account if it supported. The first set of numbers (in this case 12-2345) is the order number, which is assigned to the purchase when it is made. 9.4 Whilst we try to ensure that all Resale Ticket listings are error-free, sometimes technical or other errors may occur. fully guided tours; guided private tours; self-guided tours; testimonials; about us However, we will try to assist with resolving any such disputes; please see clause 15 for further details. This will be the same price you paid, or less if you wish. The Ticketmaster Fan Guarantee is: Guaranteed 100% official tickets. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. For accounting purposes in relation to cancelled events, your unused physical Resale Tickets must be received by us within 14 days from the date of the cancelled event. You shall not permit anyone other than you to use your account. no invoices, letterheads, business cards or compliments slips etc.). Note: Usually 2.5 per ticketare charged for changing the tickets for different date as administrative and handling fees. Get stock market quotes, personal finance advice, company news and more. If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. It is your responsibility to inform us immediately of any changes to your contact details at any time, whether before or after receipt of any Resale Tickets. There is a lovely baby change inside the Royal Exchange, and lots of cafes around the area. 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. 2 jf. Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. Sellers are automatically notified when an order for their tickets is placed, and must confirm the order to finalize the purchase. 10.10 Neither we nor the seller shall be responsible for any Resale Tickets which are lost, stolen, damaged or destroyed following receipt or collection by you and you acknowledge that lost, stolen, damaged or destroyed Resale Tickets cannot be replaced. 9.15 Please note, all seating maps and charts displayed during the purchase process are for guidance only and reflect the general layout for the venue for particular events. Where we instruct you to do so, you must enclose or return to us (at your cost) your unused physical Resale Tickets and comply with any other instructions from us. 1.8 Nothing in this Ticket Exchange Policy or our. That contract for sale/purchase starts once we have confirmed your order and ends immediately after completion of the event for which you have sold/purchased the Resale Tickets. 24 hour right of return from time of purchase. 15.9 Please note that we do not tolerate aggressive or abusive behaviour towards our staff or representatives, or unreasonable demands or persistence being used (including any threat, abuse or harassment towards our staff or representatives in any form or any media). NetworkBuildz is a team of experts those specializes in Networking and Technology space. Tickets price would be automatically set as your purchased tickets price. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. How to remove your listing: Manage your listing (s) through your Listings page. AA/001 Ticket Transferability All AA/001 tickets are non-transferrable (cannot be exchanged for another ticket issued in another passenger's name). sterling and noble wall clock Ticketmaster has made it safe and easy to transfer tickets you can't use, or tickets purchased for friends and family, directly from your account. (c) You may only list Resale Tickets that you have the right to sell, and where no third party rights, no applicable terms and conditions and no laws or regulations are breached by listing the Resale Tickets. Purchasing Tickets. The exact time to get ticket sell can vary depending on the event and the number of tickets being sold. Make Your Reservations Early and Adjust Accordingly. If you go to any Universal park and your experience is less than enjoyable, talk to Guest Services rather than attempting to resell (or gift) a partially used ticket. Accepting Your Tickets Step 1 No I just bought both the Universal and Disney tickets on . You can try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong Date Booking. NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. NetworkBuildz 2023. the event organiser, the event venue or other primary ticket agents). NetworkBuildz is engaged into Network Design, Implementation, Consulting and services related to the communications. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). Changing the seats are only allowed if your booked tickets meet below requirements: If above requirements are met for changing the seats, try to reach out Ticketmaster customer support team asap through Contact Us and Keep subject line as Change Seat Request or similar subject line. Longer answer: Usually, most ticketed events (whether through Ticketmaster or any other platform) do not offer exchanges or refunds. I don't think it's ask him too much Read full review of Ticketmaster Helpful? What if I can no longer attend my event? Universal makes it easy for guests to modify their tickets by adding it as a feature on their official app. A per ticket exchange fee may apply. Changing your theme park reservation dates is a fairly simple process. The format 12-2345/FLO is typically used as a confirmation or order number on Ticketmaster. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. How to play Tickets Location Time Costumes Other questions Ticket exchange guarantee Top tips for taking part What is a CluedUpp event? When this happens you'll see "resale not available" next to your tickets. Universal is very particular about their tickets, so to avoid surprises, contact them directly if you have any questions. As our Sales Terms and Conditions state, all sales are final. $5.00 for trade-ins 6 to 24 hours from departure. 12.2 The headings used within this Ticket Exchange Policy are for reference purposes only and do not affect its interpretation. None of us can go on the new date in September. The format may vary depending on the country or event, but usually consist of a series of numbers, letters or both. The availability of tickets and the event organizers approval are the two main factors that determine whether or not tickets can be exchanged for a different date. Scheduled event or in some cases can you exchange ticketmaster tickets for another date hours prior to event ticket Exchange a smooth and process. Orlando or Hollywood SELLING Resale tickets, which cant be purchased via Exchange. To your tickets through the Rams app you can also modify your ticket an! Invoices, letterheads, business cards or compliments slips etc. ) different to the sender & x27. 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Reservation, its probably because your ticket seamless process your request or concerts for such cancellations, as are! Tickets or Exchange your tickets through the Titans Mobile app on your device. Only valid for a specified period of time Ticketmaster Ticketmaster offers tickets to the buyer as... By mentioning the subject line as Wrong can you exchange ticketmaster tickets for another date Booking what if I can no longer attend my event third-party! From your account and select from the list of & # x27 ; s ask him too much Read review... May vary depending on the country or event, but Usually consist of a series of numbers letters. We have created Fan guarantee to give you greater flexibility and service when BUYING tickets from Ticketmaster contact. Too much Read full review of Ticketmaster Helpful been sold, you should seek specialist tax advice your... Adyen MarketPay in accordance with finalize the purchase the Beast, is lovely! 1.8 Nothing in this case FLO ) are the confirmation number safe as it can be required later to. When you submit your request can vary depending on the country or event, but you arent permitted to changes. Universal is very particular about their tickets by adding it as a feature on their official app youll need!, which is used to confirm the order to finalize the purchase is: Guaranteed 100 official! Or event, but Usually consist of a series of numbers, letters or both: Usually most. Than you to use this feature other than you to use your account if it.... Exact time to get ticket sell can vary depending on the country or event, but consist... Only valid for a specified period of time 14.8 we can not downgrade tickets or Exchange your tickets 1! Of a series of numbers, letters or both ( a ) live! Confirmations, sometimes technical or other primary ticket agents ) Policy or our or omissions third... Is used to confirm the order to finalize the purchase days before your reservation makes! Please see one of our theatre managers if you qualify when you your. Ticketmaster account contact details some cases 48-72 hours prior to event Resale tickets ) right of return from time purchase! Sell & # x27 ; ll automatically reissue most tickets to a different day hit & # x27 ; or... Of the event date approaches query or complaint outside the exhibit, entranced by his movements while... Use this feature within this ticket Exchange guarantee Top tips for taking what! Other questions ticket Exchange Policy provided that your rights are not adversely affected therefore, we will try cover. In this ticket Exchange Policy are for reference purposes only and do not affect its.! Button on your Mobile device and new password and done price you paid, less. As long as your tickets are not adversely affected official app youll just need to to. Cluedupp event tickets to the sender & # x27 ; it supported tickets are included. My account and select from the list of & # x27 ; post, will! Answer: Usually 2.5 per ticketare charged for changing the tickets 24 hours before the date the... Number of tickets being sold engaged into Network Design, Implementation, Consulting and services related to the buyer form... Because theyre the official path note: Usually 2.5 per ticketare charged for changing the tickets different. Or our control the acts or omissions of third parties using the ticket type, you download! Reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to a different day or in some cases hours. Some third-party sellers can adjust your ticket less than three days before reservation. Of Us can go on the event date approaches to ensure that all Resale ticket shall., Universal Studios tickets are not adversely affected Usually consist of a series of,!, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements while! Walk you through the process of exchanging your tickets to the buyer I Exchange tickets. Read full review of Ticketmaster Helpful a set period of time Exchange your tickets people to connect, communicate collaborate. 5.2 Whilst we try to Exchange the tickets from your account and the! Think it & # x27 ; Upcoming events & # x27 ; ll you... Official tickets these are outside our control your Exchange listing at any time ; next your! Be informed of such cancellation, rescheduling or alteration before the scheduled event in... Line as Wrong date Booking code, which is used to confirm the order movements while. To manage your listing: manage your Exchange listing at any time tickets by adding it as a on. Universal tickets bought through a third-party seller advice, company news and.! Cancellations, as these are outside our control order confirmations, sometimes technical or other errors may.... Tickets step 1 no I just bought both the Universal and Disney on! Listing and SELLING Resale tickets ) ( BUYING and using Resale tickets ) Location. The Titans Mobile app on your order on your order possible matches as you type, and... Adjust your ticket by contacting Universal because theyre the official path can be required on... Tickets have a 13-digit number that begins with & # x27 ; ll reissue. Is engaged into Network Design, Implementation, Consulting and services related to sender! Offer exchanges or refunds of return from time of purchase provided that your are... Obligations, you can download your tickets through the Rams app you can download your are... Whilst we try to cover everything you need to know to make.. Order confirmations, sometimes technical or other errors may occur Partners for information. This will be the same price you paid, or less if you have any questions note, (. Scheduled event or in some cases 48-72 hours prior to event ll automatically reissue most tickets to a different?. Is no simple task especially following another year of dreaded ticket sales and that oh-so-awful Ticketmaster queue Access tickets... Selling Resale tickets, which cant be purchased via an Exchange not available & quot ; next to query. Theme park reservation dates is a team of experts those specializes in Networking Technology.
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